A house guide on every guest’s phone
Wi-Fi, how the heating works, check-out, house rules and who to call day or night, with the fire safety information guests must be given. One QR code in the welcome folder, no app to download.
The safety page is free for every property. The full house guide is included in the Host, Pro and Agency plans and the free trial.
Safety information first
You must give guests fire safety information. Every house guide starts with what to do in a fire, what to do if they smell gas or the carbon monoxide alarm sounds, escape routes and where to gather, with an emergency link at the top of the page. This part is free on every plan.
Everything guests ask you
Start with the usual sections and ready-made text, then make them yours. Add a photo of the controls and guests will never need to message you about the oven again.
- Wi-Fi with a copy-password button
- Arriving, parking and checking out
- Heating, oven, washing machine, dishwasher, TV and coffee machine
- Hot tub and wood burner instructions
- Bins, house rules and local recommendations
- Your own sections, in the order you choose
Out-of-hours contacts, one tap away
Daytime and out-of-hours numbers sit at the top of the guide, and guests can tap to call. Emergency numbers are always included.
QR poster and printable copy
Print a QR poster for the welcome folder or fridge, send the link with your booking confirmation, or print the whole guide. Change anything at any time and guests see it straight away.
Easy to set up and keep up to date
Edit sections, reorder them, hide anything seasonal, and create a new link if you ever need to. Letting agents can add their logo.
More features
Get your holiday let sorted this week
Set up your first property in ten minutes, with a guide at every step. Free for one property, no card needed.