Help centre
How to use HostSorted
Step-by-step how-tos for every part of HostSorted. Can't find what you need? Email [email protected].
No help articles match that. Try another word, or email us.
Getting started
- Take the guided setupA step-by-step walkthrough of setting up a property, with an explanation at every step.
- Add your first propertyTell HostSorted what your property has and it builds the checklist for you.
- Understand your checklist and scoreWhat the labels, statuses and compliance score mean.
- Add your own checksTrack anything else, like a septic tank empty or a lift service.
Checks and certificates
- Record a checkLog a check when it has been done, and HostSorted works out the next due date.
- Let HostSorted read a certificateUpload a certificate and the dates and details are filled in for you to check.
- Store certificates and documentsKeep every certificate with the check it belongs to.
- Check an engineer is registeredLinks to the official registers for gas, electrical and fire professionals.
Reminders and calendars
House guide for guests
Running your lets
- Changeovers and cleaner linksSee every check-out and give each cleaner their own schedule link.
- Maintenance jobs and contractorsTrack what needs fixing and ask your trades to book checks.
- Track income and expensesRecord money in and out, by property and UK tax year.
- Keep a guest registerRecord every guest aged 16 or over, as the law requires, with online registration.
- Build a website for your propertyA booking website with live availability, instant quotes and request-to-book. Host, Pro and Agency plans.
- Make a damage claimCondition reports from your cleaner's photos, an inventory with receipts, and a claim pack before the deadline.
- Ask guests to agree to your house rulesGuests tick each rule, confirm how many are coming and sign before they arrive.
- Win direct bookings from past guestsDeposits, returning-guest codes, gap-night deals and "book direct" emails.
- Visitor levy and Making Tax DigitalLevy figures from your bookings, and your income and expenses split into MTD quarters.
- Set up your virtual guestbookA public page of reviews to link from your website, with guest-written entries marked as such.
- Log alarm tests and print a fire noticeKeep a dated record of alarm tests and put a fire action notice by the door.
Reports and records
Teams and letting agents
- Invite your teamGive colleagues their own login with the right level of access.
- Give property owners accessOwners get a read-only login for their own properties and a monthly report.
- Switch between accountsIf you belong to more than one team, choose which one you're working in.
- Import properties from a spreadsheetMove a whole portfolio across in one go.
- Add your logoShow your logo on reports, compliance packs and house guides.
Plans and your account
- Plans, trials and billingWhat each plan includes and how to change or cancel.
- Change your details, password or emailsUpdate your name, email, password and the emails you get.
- Turn on two-step sign-inProtect your account with a code from an authenticator app as well as your password.
- Delete your accountRemove your account and everything in it.